Refund & Return Policy
At It's PeeBee, Babyyy LLC, we are committed to delivering top-notch products along with outstanding customer service. We maintain a high level of transparency on our website, offering extensive details to facilitate a smoother shopping experience with us. We kindly request that you read the information below carefully before proceeding with any purchases from us. Thank you for your understanding in advance.
Refund:
All products and orders undergo thorough inspection prior to shipping; however, we acknowledge that certain details may occasionally be overlooked... If you receive an item that is damaged or defective, please reach out to us at admin@peebeebabyyy.com within 2 days of receiving your order. We will work with you to arrange either a replacement or a refund. To qualify for a refund, the item must remain unused, unworn, and in the original condition in which it was delivered.
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Out of Stock Items:
In the unlikely situation where an item you ordered is unavailable, we will inform you promptly and process a refund for the item that is out of stock.
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Non-Refundable Items:
Be aware that specific products, including sale items or those bought with a discount code, cannot be refunded unless they are found to be damaged or defective.
Returns:
It's PeeBeeBabyyy LLC does not allow returns unless an incorrect item was delivered that differs from the original order. We encourage you to thoroughly review the product descriptions and size charts before finalizing your purchase to ensure that you select the correct size.
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Keep in mind:
During the checkout process, you will have the chance to review your order once more — including item, size, and quantity — before entering your payment information. If you proceed with your purchase and select the wrong size or item due to rushing or an oversight, we cannot be held accountable for those mistakes. Your order will be processed exactly as it was submitted.
How to Request a Refund or a Return:
For refund requests and/or returns, as specified above, kindly reach out to our customer service team at admin@peebeebabyyy.com. Include your order number, description of the issue, and any relevant images.. Our team will assess your request and get back to you promptly.
Refund Processing:
Upon approval of your refund request, we will process the refund to your original payment method. The timeframe in which the credit will be reflected in your account is based on the policies of your card issuer.
Return Processing:
Upon receiving the incorrect item sent out due to our mistake, we will promptly ship the correct item to you and send the tracking information via email. Please make sure that the item remains unused, unworn, and in the original condition in which it was received.
Contact Us:
For any inquiries regarding our return & refund policy, feel free to reach out to us at admin@peebeebabyyy.com. We are committed to helping you and ensuring that your shopping experience with us is enjoyable.